Over 1,000,000 Satisfied Customers - Enroll With Confidence

Defensive Driving Frequently Asked Questions

Technical Questions

What are the system requirements for taking your course?

Minimum browser requirements are the use of Microsoft Internet Explorer (MSIE) 7.0 or greater, Mozilla version 4.8 or greater, or any other browsers that provide equal or greater functionality. In addition, the browser needs to be equipped with Macromedia Flash Player 8.0 or greater. This plug-in is entirely free and is available on our web site for download and installation. The browser also needs to support Java and JavaScript. Our program will check to ensure that your computer meets all of these requirements, and we provide easy-to-follow instructions if you need to download any software.

The minimum hardware required is such that it should be able to support the software configuration described above. The course requires the use of a pointing device such as a mouse. The course also requires that the hardware be equipped with speakers or headphones. Our program will automatically perform a software evaluation after registration but prior to the start of the course.

What happens if my computer malfunctions while I am taking your course?

You can call our Help Desk at 1-800-851-3007 and we will assist you.

What should I do if there is an error message?

First, try closing your web browser, then logging back in to the course. Your progress will be saved. If the problem persists, please contact our Help Desk at 1-800-851-3007 so we can help you fix the problem.

What happens if my Internet connection fails while I'm taking the course?

When you are able to log in successfully, you will be taken to the place in the text where you left off before losing your Internet connection. Unfortunately, you may lose the time you spent on the page you were working on when your Internet connection failed.

Can't find an answer to your question? You can contact us or try our live help.

Great way to fulfill the ticket dismissal requirement. I highly recommend this course!-M. Winslow

Nothing to improve! The course was very informative and easy to understand!-J. Stephens

The material is presented well and is easy to understand. I also liked the statistical references.-J. Reynolds

I actually enjoyed taking this course and I learned some things I did not know before.-D. Jolivet

The course was simple and informative. I'll probably use this one again in the future.-C. Moore

This was a great course. I learned a lot of things and changed my entire perception of driving on the road. Thank you!-C. Gutierrez

Great course! I've recommended it to all my friends who need to complete defensive driving.-C. Manns

With my busy life-style, I was able to complete this course right on time. Thanks!-R. Fuentez

Good course, great content, a lot of valuable information! I will drive more carefully!-J. Martin

I loved the course. I learned a lot and am much more aware of what is going on around me while driving now.-R. D'Alessio

Loved the humor in the videos provided, kept the course more interesting to watch. Great course & easy to learn & follow.-A. Neal

It was informative. I'm a 50 year old driver and I got some good information to pass along to my children.-K. Stephens

I have really learned a lot from taking this course. Thank you!-S. Herrington

Loved this course! It's easy, and I got to work at my own pace!-J. Gonzales

Very good online course and easy to use!-G. Han