Course Provider CP021 / School C2084

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Terms of Use

The following are the terms of use between you ("STUDENT") and GetDefensive.com ("GD"). By accessing, using, and/or browsing this site, you acknowledge that you have read, understood, and agree to be bound by the terms of this agreement.

Use of the GetDefensive.com Web Site: Falsification of documents submitted to the court is a crime and is punishable by law. By registering for the GD course and receiving a Certificate of Completion, STUDENT states that he/she studied all of the material in the GD course, completed all of the quizzes at the end of the chapters, and completed and passed the final examination at the end of the course. If GD discovers that STUDENT has willfully misrepresented himself/herself, has cheated, or has attempted to circumvent the security validation mechanisms, STUDENT will be stopped from taking the course with no refund of the registration fees. STUDENT also may be prosecuted for perjury and other criminal acts.


Charges and Terms of Payment:By registering for the course, a fee in the amount of $25.00 will be charged to STUDENT. This includes access to all educational materials in the course as well as unlimited attempts at passing the Unit Exams following each chapter/unit of instruction. It also includes the price of the Certificate of Completion upon passing the course and the mailing of the certificate via US Mail. However, there will be additional charges for the expedited shipping of the certificate, which will vary based on the type of delivery method selected. All fees must be paid in full before STUDENT begins the course. STUDENT may pay by credit card, check, or money order.


Course Schedule:  This course is comprised of 11 chapters of instruction and 11 unit exams -- one at the end of each chapter -- to be completed in 6 hours, at a minimum. Sharon Naim is the Instructor for this course (#CP021). GD will be available to STUDENT 24 hours a day, 7 days a week. This availability may be affected by circumstances such as, but not limited to: system, site, or connectivity failure over which GD has no control.


Grading and Progress Policy: STUDENT agrees that he/she may not be certified or given credit for the course unless STUDENT scores 70% or higher on each unit exam. If STUDENT does not pass the unit exam with a score of 70% or higher, STUDENT must repeat the failed chapter/unit from the beginning before re-taking the unit exam again. Alternative testing techniques for students with reading, hearing, or learning handicaps and policies for re-testing students who score less than 70% will be a) a review of material; b) translation, if necessary and possible; and c) re-testing, verbally if necessary. STUDENT will be asked a minimum of 40 content validation questions throughout the course, not including the final exam questions.


Timers:  STUDENT is required to spend a minimum amount of time on each chapter of the material, which will be specified in each section and chapter by a page timer. Page timers may not be circumvented by clicking the quit icon. If STUDENT exits the course before the page timer has expired, he/she will not be given credit for the page content.


Cancellation and Refund Policy:  A full refund will be made to STUDENT, prior to attempting the final exam, if he/she cancels the enrollment contract within 3 business days of registering. This does not include Saturdays, Sundays, or Holidays. If STUDENT has not successfully completed the course within 180 days, his/her registration will be terminated without notice, and he/she will not be eligible for a refund. All registration fees paid are due and refundable when the course of instruction is discontinued by GD, preventing STUDENT from completing the course, or the enrollment of STUDENT was procured as a result of any misrepresentation in the advertising and promotional materials of GD, or any misrepresentation made by the owner or employee of GD. Any refund will be made within 30 days of the effective date of termination.


Completion and Certificate Policy: STUDENT understands that he/she must complete all sections of the course material and pass all unit exams with a score of 70% or higher in order to receive his/her Certificate of Completion. GD is prohibited from issuing a uniform certificate of course completion if STUDENT has not met all of the requirements for course completion, and STUDENT should not accept a uniform certificate of course completion under such circumstances.


If your certificate is lost or damaged in the mail, you have thirty (30) calendar days from the date of your completion to request a duplicate certificate free of charge. If you request a duplicate certificate after thirty (30) days from the date of your completion, you will be required to pay a $10.00 duplicate certificate fee.


Hardware and Software Requirements: GD prescribes minimum hardware and software requirements for completing the course. Minimum browser requirements include the use of Microsoft Internet Explorer (MSIE) 6.0 or greater, Netscape version 4.8 or greater, or any other browsers that provide equal or greater functionality. In addition, the browser needs to be equipped with Macromedia Flash Player 6.0 or greater. This plug-in is entirely free and is available from the GD web site for download and installation. The browsers need to support Java and JavaScript. The minimum hardware required is such that it should be able to support the software configuration described above. The course requires the use of a pointing device such as a mouse. The course requires that the hardware be equipped with speakers or headphones. STUDENT will go through the software evaluation after registration but prior to the start of the course. By accepting this contract, STUDENT acknowledges and understands these computer requirements.


Third-Party Data:  STUDENT understands that for student validation purposes, GD will access public databases from the Texas Department of Transportation and the Texas Department of Public Safety in order to extract driver's license and vehicle registration information. STUDENT authorizes GD to access this information under the condition that it be used exclusively for the purpose of student validation.


Student Validation Requirements: STUDENT understands that he/she must respond correctly to personal validation questions taken from information retrieved from public databases throughout the course in order to verify his/her identity. If no information pertaining to STUDENT can be retrieved from the databases, STUDENT must submit to GD a notarized Statement of Assurance. If a Statement of Assurance is required, STUDENT'S course will deemed completed only upon receipt by GD of STUDENT'S notarized Statement of Assurance.


Privacy Policy: The information about STUDENT collected by GD is subject to this privacy policy. By disclosing the information to GD, STUDENT agrees to the terms of this privacy policy. GD recognizes the importance of protecting the privacy of its students and visitors to its web site while permitting GD to conduct legitimate business by providing services and information of interest to its students and visitors. The GD privacy policy is stated below:

a.    Collection and Storage of Information: GD will collect certain personal information, including STUDENT's name, address, e-mail address, telephone number, driver's license number, citation information, and other personal information, which will change from time-to-time, when STUDENT registers for the GD online course. GD maintains this information in its customer database.

b.    Use of Information: This information is used to provide STUDENT with the GD online course as requested; to provide the court with information about STUDENT's performance; to enable billing and shipping of the Certificate of Completion; to provide STUDENT with information about related products and services; to improve the GD web site; and for systems administration and troubleshooting purposes. GD will not share STUDENT's personal information with parties outside of its company.

c.    STUDENT's Rights: STUDENT may review and approve the information collected upon registration in the GD customer database. Upon request, GD will remove that information from its customer database or change/correct personal information that STUDENT states is erroneous.

d.    Privacy Contact: Questions regarding this policy should be directed to GD at info@getdefensive.com


Security Policy: GD undertakes extensive precautions to ensure the security of STUDENT's information both online and offline.

a.    Online: Private information entered by STUDENT in the GD registration form (i.e., payment information, social security number) is encrypted and protected by SSL, the finest encryption software available. While on a secure page, the lock icon on the bottom of STUDENT's web browser will appear in the locked position.

b.    Offline: GD also protects STUDENT's private information offline. GD limits access to information submitted by STUDENT to employees when needed to perform necessary tasks. All GD employees receive training on the GD privacy and security policies. In addition, the servers on which GD stores STUDENT's information are maintained in a secure environment.


STUDENT has been furnished a copy of the GD tuition schedule; cancellation and refund policy; and GD regulations pertaining to absence, grading policy, progress, and rules of operation and conduct.

This agreement constitutes the entire contract between GD and STUDENT, and verbal assurances or promises not contained herein shall not bind GD or STUDENT.

STUDENT understands that any grievances not resolved by GD may be forwarded to the course provider at Get Defensive, c/o Cyberactive, Inc., 640 S. San Vicente Blvd, Suite 490, Los Angeles, CA 90048, (800) 851-3007; and to Driver Training, Texas Education Agency, 1701 North Congress Avenue, Austin, Texas 78701-1495, (512) 936-6777.


Please Note: If you file a chargeback against our company you will be responsible for the bank chargeback fee of $25.00.

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