Texas drivers: Get your tickets dismissed with GetDefensive.Com - Defensive Driving Online Course

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Defensive Driving Internet Course - It's convenient and it can all be taken Online!
Click here to register for our online Defensive Driving Course
Our Defensive Driving Courses are 100% Online: from registration to final exam
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Online Defensive Driving Class answers to commonly asked question
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If you have any questions or comments about our Online Defensive Driving course, you can contact us by phone or e-mail. We are here 24 hours a day, 7 days a week, ready for any questions you may have while you are taking our course.
When you order a copy of your Driver Record from us, we can deliver it to you in a matter of days.
Help Center
  Question Category:

  General Questions

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  About Our Course

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  Is This Course For Me?

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  Registration

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  Payment

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  Cancellation and Refund Policies

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  Privacy and Security

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  I'm Taking the Course and I Have Some Questions

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  Technical Questions

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  Contact Information/Help Desk Support

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  Driver Record

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  Certificate of Completion

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  Certificate Delivery Options

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  Answers:


General Questions


  What is an online defensive driving course?
An online defensive driving course is a way to take a defensive driving course from anywhere that you have Internet access. That means you don't have to go to a defensive driving course facility. And you can take the course at the times that are convenient for you. You can take it all at once, or you can log in to the course multiple times. Our program will remember where you left off, and you will start there when you log back in.
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  Do I need to go somewhere or is the course all online?
The entire course is accessed via the Internet. You can complete the course on any computer that has Internet access — at home, at work, at a friend's house, at the library. It's your choice when and where you want to take and complete the course. When you log in, our program will check the computer you are using to make sure it has all the necessary software. If you need to download any additional software, we will show you how to do so easily and at no cost.
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  What is the difference between taking a defensive driving course online and taking a defensive driving course in a classroom?
When you take the course in a traditional classroom, you are lectured to by one or more instructors. Essentially, the only difference between the two options is that an online class allows you take the course on the Internet at times convenient to you, whereas when you take the course in a classroom, you are required to travel to the class and receive instruction at a set time and at a set physical location.
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About Our Course


  How much does the course cost?
Our course costs $25.00. This price includes access to all educational materials in the course, all quizzes, and the final exam. It also includes the price of shipping your Certificate of Completion via U.S.

Mail after you pass the course. If you are in a rush and you want your certificate delivered overnight via FedEx, there will be an extra fee of $35.00 for the expedited shipping. We also offer FedEx Second-Day Delivery for an additional charge of $25.00 and FedEx Third-Day Delivery for $20.00.
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  Is your course approved in the State of Texas?
Yes. Our course is approved in the State of Texas by the Texas Education Agency for the dismissal of traffic tickets. It is also approved for the reduction of insurance rates.
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  How much time does it take to complete your course?
Our course takes six hours to complete, as required by the Texas Education Agency.
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  Do I have to take your entire course all at once?
No. You are free to take our course at your own pace. The Texas Education Agency requires students to spend a minimum of six hours taking the course. With the online course, you can log out and log back in at your own leisure, 24 hours a day. Our program will remember where you left off and you can start again in that exact spot. All you need to do is go to our home page and click on the "Log In" button. Enter your driver's license number and password, and you will pick up where you left off.
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  Do I have to take your entire course on the same computer?
No. Our entire course is online, so you can take our course on any computer that has an Internet connection. When you log in, our program will check the computer you are using to make sure it has all the necessary software. If you need to download any additional software, we will show you how to do so easily and at no cost.
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  Is your course offered in any languages other than English?
We are pleased to announce that we now offer our Defensive Driving course in both English and Spanish.  To register for our Spanish course, please click here. 
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  Are there quizzes in your course?
You will be asked quiz questions periodically throughout the course. The quizzes are designed to test your understanding of the key points of each chapter and prepare you for the final exam.
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  Does your course have a final exam?
Yes. After completing all of the chapters, a final exam will be administered. It will include 20 multiple-choice questions based on the course material. In order to pass, you must get at least 70% of the questions correct — that's 14 questions correct out of 20. Right after you complete the final exam, we will let you know whether you have passed or not. If you don't pass the final exam the first time, don't worry. You can review the course material and take the final exam again. You get three chances to pass the final exam.
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  How do I start the course?
To start the course, all you need to do is go to our home page and click the "Registration" button. You will be guided through the registration process. If you are taking our course to have your traffic ticket dismissed, you will need to know what county and court issued the ticket. This information is located on the return address of the copy of the ticket you received in the mail. You will also need to provide personal information, including your mailing address, driver's license number, and license plate number.
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  How soon can I start the course?
You can start the course as soon as you register. You can register for our course online 24 hours a day, 7 days a week, with no need to call us. To register, simply click on the "Registration" button on our home page. If you have any questions, contact us at 1-800-851-3007.
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  How do I know if I passed the final exam?
After you complete the final exam, you will know immediately if you passed or not. If you do not pass, you will get two additional chances to pass the final exam at no extra charge. When you do pass, a screen will appear that congratulates you on passing and asks you to confirm the address to which we will mail your Certificate of Completion. 
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  What happens if I fail the final exam?
If you fail the final exam, you will get two more chances to take it at no additional cost. You will have the chance to review all of the course material and an optional course summation before retaking the final exam.
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  Will I still be able to take the course even if I don't have a printer?
You do not need a printer to take our course. You may want to print certain pages for your records, but this is not a requirement. Certain information will also be sent to you via e-mail, if you provide us with an e-mail address when you register.
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  Will my course expire?
From the time you register, you will have 180 days to complete your course. After 180 days, your registration will no longer be considered active.
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Is This Course For Me?


  My due date for attending a defensive driving course has passed. What should I do?
You may be allowed to get an extension. You should first contact the traffic court clerk either in person or by phone and ask what your particular court's procedures are with regard to granting extensions. Some courts will grant you extensions over the telephone and other courts will require that you go to the court in person and ask for an extension. If you are not successful in getting an extension, you can ask the clerk if you can make a court appearance in order to see the judge. Some courts will allow you to see the judge for such matters on scheduled days and some will make an appointment for you. On the day of your court appearance, you should go to the court and ask the judge for the extension. If you have a valid reason for letting your due date slip by, the judge may grant you an extension. Keep in mind that judges are extremely busy and will not appreciate your appearance if you do not have a valid reason as to why you need an extension.
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  Can I take your course to have my traffic ticket dismissed?
Absolutely. Our course has been approved by the Texas Education Agency. If you have approval from the court to take a defensive driving course, then you can take our course. You do not need special approval from the court because the course is taken on the Internet.
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  Can I take your course to get my insurance rates reduced?
Yes. Because our course has been approved by the Texas Education Agency, taking our course can reduce your insurance rates by up to 10%. Contact your insurance agent to find out more about the discount.
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  Can I take this course if I received a ticket in Texas but I do not live there or have a Texas driver's license?
If the court that issued the ticket allows you to take a defensive driving course, then you can take this course even if you don't live in Texas and don't have a Texas driver's license. However, we will not be able to verify your identity by drawing information from third-party databases. You will be required to submit a notarized Statement of Assurance. When you register, you will be notified that you must submit one, and you will be able to print the form from our web site at any point in the course. You must fill it out, sign it, have it notarized, and fax or mail it to us.
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  What if my court paperwork requires an instructor signature? How do I get one?
Some courts require you to submit a signature from your defensive driving course instructor in addition to your Certificate of Completion. If so, we can provide you with an instructor signature. Just fax us the paperwork that requires a signature and we will return it to you, signed, along with your Certificate of Completion. Our fax number is 1-800-749-0075.
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Registration


  How do I register for your course?
The registration process is simple. Just click on the "Registration" button on our home page and you will be guided through the process.

If you are taking our course to have your traffic ticket dismissed, you will need to know what county and court issued the ticket. This information is located on the return address of the copy of the ticket you received in the mail. You will then be asked to provide the following personal information: your name, mailing address, e-mail address (not required but recommended), phone number, city of birth, birth date, driver's license number, and license plate number. You will also be asked for your defensive driving school due date. In addition, you will select a delivery option for your Certificate of Completion and a payment method when you register for our course.

If you are taking our course to get your insurance rates reduced, you will be asked to provide the same personal information as described above. Of course, for insurance-rate reduction purposes, you will not be asked for a county or court name or defensive driving school due date. However, you will select a delivery option for your Certificate of Completion and a payment method when you register for our course.
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  What if I don't have an e-mail address?
An e-mail address is not required, though it is recommended. When you enter a valid e-mail address during registration, you will receive important correspondence from our staff. Your
e-mail address will not be released to anyone outside of our support staff. Unless there is an additional need for correspondence, you will only receive a couple of e-mails from us — when you register and when you complete the course.
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  What if I made a mistake during registration and need to change my personal information?
If you made a mistake during the registration process, you will need to contact our Help Desk at 1-800-851-3007 so we can correct the mistake for you.
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  Will my course expire?
From the time you register, you have 180 days to complete your course. After 180 days, your registration will no longer be considered active.
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Payment


  How much does the course cost?

Our course costs $25.00. This price includes access to all educational materials in the course, all quizzes, and the final exam. It also includes the price of shipping your Certificate of Completion via U.S.

Mail after you pass the course. If you are in a rush and you want your certificate delivered overnight via FedEx, there will be an extra fee of $35.00 for the expedited shipping. We also offer FedEx Second-Day Delivery for an additional charge of $25.00 and FedEx Third-Day Delivery for $20.00.
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  What payment options are available?
You can pay by credit card or check on our web site or over the phone with one of our Help Desk representatives. Or, you can mail in a check or money order.
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  Is it safe to use my credit card online?
Yes. We use the latest and most reliable encryption software to ensure that all of your personal information, including all payment information, is kept secure. For credit card transactions and personal information pages, we have a VeriSign-certified secure server.
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  Can I pay with my credit card or check over the telephone?
Yes. You can call our Help Desk at 1-800-851-3007 and one of our representatives will be happy to assist you.
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  How soon can I start the course?

If you are paying online with a credit card or check, you may begin the course as soon as you have paid.

If you call in to our Help Desk and pay over the phone, our representative will process your payment while you are on the line, and you will be able to begin the course right away.

If you are paying with a check or money order by mail, we will credit your account as soon as we receive your check. Once we do so, you will be able to enter the course. You may call our Help Desk for the status of your account. Or, if you provide us with an e-mail address at registration, we will e-mail you when you may begin the course. Alternatively, you may attempt to start the course. If it is successful, your payment was received and you can start in on the course.
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  Where do I send my check or money order?

Please send your check or money order to:

GetDefensive.Com
1620 26th Street 1000 North
Santa Monica, CA 90404

Please make payable to: Get Defensive.
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Cancellation and Refund Policies


  What is your cancellation/refund policy?
You will receive a full refund if, prior to attempting the final exam, you cancel the enrollment contract within 3 business days of registering. This does not include Saturdays, Sundays, or holidays. Refunds are issued within 30 days of the effective date of termination. If you have not successfully completed the course within 180 days, your registration will be cancelled automatically and you will not be eligible for a refund.
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Privacy and Security


  Do you use third-party data and why?<