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Defensive Driving Frequently Asked Questions


How do I register for your course?

The registration process is simple. Just click on the "Registration" button on our home page and you will be guided through the process.

If you are taking our course to have your traffic ticket dismissed, you will need to know what county and court issued the ticket. This information is located on the return address of the copy of the ticket you received in the mail. You will then be asked to provide the following personal information: your name, mailing address, e-mail address (not required but recommended), phone number, city of birth, birth date, driver's license number, and license plate number. You will also be asked for your defensive driving school due date. In addition, you will select a delivery option for your Certificate of Completion and a payment method when you register for our course.

If you are taking our course to get your insurance rates reduced, you will be asked to provide the same personal information as described above. Of course, for insurance-rate reduction purposes, you will not be asked for a county or court name or defensive driving school due date. However, you will select a delivery option for your Certificate of Completion and a payment method when you register for our course.

What if I don't have an e-mail address?

An e-mail address is not required, though it is recommended. When you enter a valid e-mail address during registration, you will receive important correspondence from our staff. Your e-mail address will not be released to anyone outside of our support staff. Unless there is an additional need for correspondence, you will only receive a couple of e-mails from us – when you register and when you complete the course.

What if I made a mistake during registration and need to change my personal information?

If you made a mistake during the registration process, you will need to contact our Help Desk at 1-800-851-3007 so we can correct the mistake for you.

Will my course expire?

From the time you register, you have 180 days to complete your course. After 180 days, your registration will no longer be considered active.

Can't find an answer to your question? You can contact us or try our live help.

Great way to fulfill the ticket dismissal requirement. I highly recommend this course!-M. Winslow

Nothing to improve! The course was very informative and easy to understand!-J. Stephens

The material is presented well and is easy to understand. I also liked the statistical references.-J. Reynolds

I actually enjoyed taking this course and I learned some things I did not know before.-D. Jolivet

The course was simple and informative. I'll probably use this one again in the future.-C. Moore

This was a great course. I learned a lot of things and changed my entire perception of driving on the road. Thank you!-C. Gutierrez

Great course! I've recommended it to all my friends who need to complete defensive driving.-C. Manns

With my busy life-style, I was able to complete this course right on time. Thanks!-R. Fuentez

Good course, great content, a lot of valuable information! I will drive more carefully!-J. Martin

I loved the course. I learned a lot and am much more aware of what is going on around me while driving now.-R. D'Alessio

Loved the humor in the videos provided, kept the course more interesting to watch. Great course & easy to learn & follow.-A. Neal

It was informative. I'm a 50 year old driver and I got some good information to pass along to my children.-K. Stephens

I have really learned a lot from taking this course. Thank you!-S. Herrington

Loved this course! It's easy, and I got to work at my own pace!-J. Gonzales

Very good online course and easy to use!-G. Han